RETURN & REFUND POLICY

Last Updated: September 29, 2026

Ehungar is operated by Qkrblueop INC.

This Return & Refund Policy applies to eligible purchases made through the Ehungar online store.

1. RETURN WINDOW

Eligible return requests may be submitted within 30 days of delivery.

To request a return, please contact us at support@ehungar.com before sending any item back.

Returns sent without prior authorization may not be accepted or processed.

2. RETURN ELIGIBILITY

To be eligible for a return, the item must be returned in substantially the same condition in which it was received and must include any original components or accessories supplied with the product, where applicable.

We may request your order number, photographs, or other information reasonably necessary to review your return request.

Items that have been materially used, altered, intentionally damaged, or returned in a condition substantially different from the condition in which they were received may not qualify for a refund, except where otherwise required by applicable law.

3. HOW TO REQUEST A RETURN

To request a return, contact:

support@ehungar.com

Please include:

• Your order number
• The email address used to place your order
• The item you wish to return
• The reason for your return

After reviewing your request, we will notify you whether the return is eligible.

If your return is approved, our customer support team will provide return authorization and return instructions.

Please do not send any item back before receiving return authorization from us.

4. AUTHORIZED RETURN ADDRESS

Approved returns should be sent to:

Qkrblueop INC 1374 Emerson St Denver, CO 80218 United States

This address is both the principal office address of Qkrblueop INC and the authorized return address for Ehungar.

Customers must contact us and receive return authorization before sending any item to this address.

Returns sent without prior authorization may not be accepted or processed.

5. RETURN SHIPPING COSTS

For approved returns that are not the result of a damaged, defective, or incorrect item, the customer is responsible for return shipping costs unless otherwise required by applicable law.

If we confirm that an item arrived damaged, defective, or incorrect, we will provide appropriate instructions and, where applicable, cover or reimburse reasonable return shipping costs.

Original shipping charges are not refundable unless required by applicable law or the return results from an error on our part.

6. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your item arrives damaged, defective, or different from the item you ordered, please contact us at support@ehungar.com within 14 days of delivery.

Please include:

• Your order number
• Photographs of the item
• Photographs of the packaging where possible
• A description of the issue

Please keep the item and its packaging while your claim is being reviewed.

After reviewing the information provided, we will determine the appropriate resolution based on the circumstances.

7. REFUNDS

Once an authorized return has been received and reviewed, we will notify you of the status of your refund.

If the refund is approved, it will be issued to the original payment method used for the purchase.

After a refund has been issued by us, additional processing time may be required by your bank, card issuer, or payment provider before the funds appear in your account.

We do not control processing times imposed by financial institutions or payment providers.

8. PARTIAL OR DENIED REFUNDS

A refund may be reduced or denied if an item is returned in a condition materially different from the condition in which it was received, is missing components, has been altered or intentionally damaged, or otherwise does not meet the applicable return requirements, except where prohibited by law.

If there is an issue with your return, we will contact you using the information associated with your order.

9. ORDER CANCELLATIONS

If you wish to cancel an order, please contact us at support@ehungar.com as soon as possible.

We will make reasonable efforts to assist with your request, but cancellation cannot be guaranteed once order processing or shipment has begun.

If an order has already been shipped, the applicable return process may apply after delivery.

10. SHIPPING DELAYS

Estimated shipping times are provided in our Shipping & Delivery Policy.

A shipping delay alone does not automatically mean that an order has been lost.

If tracking shows no meaningful update for an extended period, please contact us at support@ehungar.com so we can review the shipment.

11. LOST PACKAGES

If you believe your package has been lost in transit, please contact us at support@ehungar.com and provide your order number and any available tracking information.

We will review the shipment and, where appropriate, work with the carrier to investigate.

12. CONTACT US

For questions regarding returns or refunds, contact:

Qkrblueop INC Operator of Ehungar

Principal Office Address and Authorized Return Address: 1374 Emerson St Denver, CO 80218 United States

Email: support@ehungar.com

Phone:

+1 860-796-9235

Please contact us and obtain return authorization before sending any returned product to the address above.